Shipping Policy

At Konedi, we strive to ensure your order arrives safely, on time, and in excellent condition. This Shipping Policy outlines our processing times, delivery options, and related terms.

1. Business Days

• Our business days are Monday through Friday.
• We do not operate on weekends or public holidays.
• Orders placed outside of these times will be processed on the next business day.

2. Handling Time

• All orders undergo careful inspection, packaging, and processing.
• Our standard handling time is 4–7 business days.

3. Transit Time

• Once shipped, orders typically arrive within 10–15 business days.
• Delivery times may vary depending on your location and carrier performance.

4. Shipping Fees

• We charge a flat shipping fee of $4.99 for all orders within the USA.
• This fee covers handling, packaging, and delivery costs.

5. Shipping Area

• Currently, we only ship to addresses within the United States.
• International shipping is not available at this time.

6. Order Processing Deadlines

• Orders placed before 6:00 PM (local time) will begin processing the following business day.
• Orders placed after this time will begin processing on the next available business day.

7. Tracking Information

• Once your order has shipped, you will receive a tracking number by email.
• This allows you to follow your package’s progress until delivery.

8. Shipping Delays

• While we aim to deliver within estimated timelines, delays may occur due to:
  • Severe weather conditions
  • Natural disasters
  • Carrier disruptions or other unforeseen events
• We appreciate your patience and understanding in such cases.

9. Customer Support

For any questions regarding shipping or tracking:

📧 Email: [email protected]

Thank you for choosing our services. We appreciate your business and look forward to providing you with an exceptional shopping experience.